Contact information
Contact Information
Last updated: May 31, 2026
Contact Chill Cap Store
Thank you for visiting Chill Cap Store.
If you have any questions about your order, shipping, returns, refunds, product information, account details, or our store policies, you may contact us using the information below.
We aim to respond to customer inquiries as soon as possible during business days.
Business Information
Trade Name: Chill Cap Store
Business Entity: Frahmen LLC
EIN: 30-1463813
Website: www.chillcapstore.com
Email: info@chillcapstore.com
Phone: +1 (917) 512-4334
Physical Address: Frahmen LLC, 30 N Gould St, STE 39564, Sheridan, WY 82801-6317, United States
Customer Support
For general questions, order support, shipping updates, return requests, refund inquiries, or product-related assistance, please contact us by email:
You may also contact us by phone:
+1 (917) 512-4334
When contacting us about an order, please include your order number, full name, email address used at checkout, and a clear description of your request.
Returns and Refunds
If you need to request a return or refund, please contact us first at:
Please do not send any product back to our physical business address or any other address without receiving return approval and return instructions from us first.
Returns sent without prior authorization may not be accepted or refunded.
Shipping and Delivery Questions
For shipping, tracking, delivery delays, address issues, or packages marked as delivered but not received, please contact us at:
Please include your order number and tracking number if available.
Privacy and Legal Requests
For questions about our Privacy Policy, Terms of Service, personal data requests, or legal-related inquiries, please contact us at:
To help us process privacy-related requests, please include your full name, email address, and a clear explanation of your request.
Important Notice
Our physical address is provided for business identification and official correspondence purposes.
Customers must not send returns, exchanges, or product packages to this address unless Chill Cap Store has provided written approval and specific return instructions.
Contact Details Summary
Chill Cap Store
Business Entity: Frahmen LLC
EIN: 30-1463813
Email: info@chillcapstore.com
Phone: +1 (917) 512-4334
Address: Frahmen LLC, 30 N Gould St, STE 39564, Sheridan, WY 82801-6317, United States